United Response was formed in 1973, when Su Sayer and Erwin Klinge opened the first service – known as the Old Rectory – in Tillington, West Sussex.
At the time, more than 50,000 people with learning disabilities were isolated in long-term institutions, with even more incarcerated because of mental health issues. Su and Erwin believed that in more personal settings that offered greater independence, such people could thrive.
Opening the Old Rectory was a group effort, with Community Service Volunteers and teachers on a gap year all pitching in. The building soon grew to house 12 people with learning disabilities and eight staff.
Under the management of Allan and Phyllis Redgrave, individuality was recognised and everyone contributed in their own way. A real family spirit developed, with birthday parties, festivals, carol singing and regular events in the neighbourhood.
Present day
United Response is now a major national charity, working with more than 1,500 people at around 200 services across England and Wales.
We employ approximately 3,000 people and regularly win awards for our creative and passionate approach to support – key elements that have been core to our philosophy from the beginning.
