We know that one size does not fit all and core to our support is treating each person as an individual and designing our support around them – not the other way round.
Find out more about the approaches we use to realise this vision:
The Way We Work framework
This framework (pictured above) is a visual representation of our values and principles in providing support. It brings together the essential elements of our approach to supporting people:
We organise ourselves and the resources available to us, in order to provide individual and effective support.
We work in a creative way to ensure that people can be heard – and listened to.
When reviewing our support we take action to ensure change, based on people’s actual experience.
We believe all people, regardless of disability or degree of ill-health, should have the same rights and opportunities as every other citizen. This informs all of our support.
The Way We Work framework enables us to accommodate a range of approaches, through which we can establish the best support package for any given person.
For more information please download the full Way We Work poster.