Our staff receive in-depth training to ensure that they are fully qualified to support you with whatever needs you may have.

We will try to keep the same support workers so that you can build a strong relationship and be supported consistently and effectively. Where possible we will involve you in choosing the person who will support you. We will also try and match your skills and interests with staff who are supporting you.

We will provide your support within a timescale agreed with you, your care manager, other care providers, or other agencies as appropriate.

Your support staff will make every effort to enable you to demonstrate your preferences and choices when it comes to choosing, buying, planning and cooking what you eat, how you dress or where you want to go.

United Response has a 24-hour on call system to make sure you have access to experienced, trained and qualified managers to provide support and advice at any time.

If you would like to find out more about how United Response could work with you, or to buy support directly from us, please contact you nearest divisional office.

North East Division

United Response
Aidan House
Tynegate Office Precinct
Sunderland Road
Gateshead
NE8 3HU

North West Division

United Response
2nd Floor, Lloyd House
Orford Court
Greenfold Way
Leigh
Lancashire WN7 3XJ

South West Division

United Response
Unit 1, Sheldon Business Park
Sheldon Corner
Chippenham
Wiltshire SN14 0RQ

South East Division

United Response
10 Laura House
Jengers Mead
Billingshurst
West Sussex RH14 9NZ