Most of the support provided by United Response is delivered via supported living – where people we support have their own tenancy, own their home or are living with family or friends.
We can provide supported living for anything from a few hours a week – to help pay bills or manage a tenancy, for example – to 24 hours a day.
We support people to increase their independence, whether by reducing their support hours, moving to more independent accommodation or trying new things.
Supported living is not just for the most able. We have a strong track record of working with our funders to deregister residential care services and turn them in to supported living settings.
We also have a lot of experience in supporting people to move on – for example from NHS ‘campus’ provision – to supported living in their own home.
We work closely with a number of partners to maintain health and wellbeing throughout the transition, getting to know each person’s preferred methods of support, routines and health needs. We support people to adapt to their new home, to get to know the local area and new neighbours and to maintain contact with friends and family.
As with all our support, we develop person-centred plans with people and support them to achieve their goals and aspirations. Through individual support contracts, where appropriate, and supported living guidance, we agree with people what support will and will not include, enabling clear, consistent expectations and boundaries.
We also support people to be good tenants, through accessible information – for example, easy read tenancy agreements and guides to what being a tenant means, plus simple tools and easy read guidance to help people to budget and to manage their money.
If you or someone you know is looking for supported living, you can make an enquiry through our Get Support lines:
- By calling 0800 0884 377
- By following the link to the Get Support Form, where you can fill in the details of your enquiry and we will contact you to discuss the support needs
- By emailing us at Get.Support@unitedresponse.org.uk
Get Support requests are managed between 9.00am and 5.30pm, Monday to Friday (excluding Bank Holidays). Your enquiry will be handled quickly and the appropriate local manager will get back to you, as soon as possible.