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Choosing companies to supply your gas and electricity

an arrow split so it goes two ways showing choice

There are many different companies that supply gas and electricity. Depending on what you need you can choose:

Gas and electricity

Gas and electricity provide power to your home. They make things like the cooker, fridge, heating and hot water work. They also make things like kettles and TVs work.

gas

A company to buy your gas from,

electricity

And a company to buy your electricity from,

gas and electricity

Or the same company to buy both your gas and electricity from.

Gas and electricity

Gas and electricity provide power to your home. They make things like the cooker, fridge, heating and hot water work. They also make things like kettles and TVs work.

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What to look for

You want your gas and electricity to be there when you need them. All the companies are about the same and are quite reliable.

Gas and electricity

Gas and electricity provide power to your home. They make things like the cooker, fridge, heating and hot water work. They also make things like kettles and TVs work.

two piles of money and the smaller one has a tick on it

You want to be sure you are getting the cheapest price. The companies are different and some are cheaper than others.

man on phone to woman from gas customer services

Talk to different companies to find the cheapest. They will ask you questions like:

Gas and electricity

Gas and electricity provide power to your home. They make things like the cooker, fridge, heating and hot water work. They also make things like kettles and TVs work.

Bill

A piece of paper that says how much money you need to pay for something.

gas bill

To answer "how much gas or electricity will you use?" look at an old gas or electricity bill. If you don't have one, get a friend who has a house or flat the same size as yours to let you see their gas and electricity bill.

Gas and electricity

Gas and electricity provide power to your home. They make things like the cooker, fridge, heating and hot water work. They also make things like kettles and TVs work.

Gas or electricity bill

Definition to come

Units

Things like gas and electricity are measured in units. This showed how much you have used.

Gas or electricity bill

Definition to come

gas and electricity units

This will give an idea how many units you will use each month. Gas and electricity are measured in units. People don't use the same number of units of gas and electricity all of the time. For example:

Units

Things like gas and electricity are measured in units. This showed how much you have used.

Gas and electricity

Gas and electricity provide power to your home. They make things like the cooker, fridge, heating and hot water work. They also make things like kettles and TVs work.

Units

Things like gas and electricity are measured in units. This showed how much you have used.

Units

Things like gas and electricity are measured in units. This showed how much you have used.

Gas and electricity

Gas and electricity provide power to your home. They make things like the cooker, fridge, heating and hot water work. They also make things like kettles and TVs work.

lots of gas and electricity units

People use more in the winter to keep warm.

not many units

They user less in the summer when it is warm outside.

lots of units

They use more if they stay at home every day.

not many units

They use less if they go to work, or to college or to a day centre.

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Information

The page in this section called paying for your gas and electricity will help you answer the question "how will you pay your bill?" You can find it by going to the box on the left at the top of the page.

a man talking to another man

It can be difficult to choose the right supplier. You could talk to your family, friend or advocate about it.

citizens advice bureau logo

Or you could ask for advice at the Citizens Advice Bureau.

Citizens Advice Bureau

They help people who have money worries. They also help people claim benefits they are entitled to.

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There are websites to help you find out which company is cheapest.

Go the links page to find out more about them

hand showing warning

Be careful!

a man closing his door

If someone comes to your door and asks you to sign a piece of paper agreeing to buy their company's gas or electricity or both, tell them to leave their leaflet for you to look at and if you want to choose them you will call them.

Gas and electricity

Gas and electricity provide power to your home. They make things like the cooker, fridge, heating and hot water work. They also make things like kettles and TVs work.

someone putting the phone down

It is the same if someone telephones you or comes up to you in the street or supermarket, asking you to buy their company's gas or electricity. It is best to ignore these people.

Gas and electricity

Gas and electricity provide power to your home. They make things like the cooker, fridge, heating and hot water work. They also make things like kettles and TVs work.

a man telling another man their address with a cross by it

You should not give anyone your bank account number or other personal information unless you are sure you want to buy something from them and trust them.

Bank account

You can put money in the bank and leave it there. Then when you need it you can take the money out to pay for things.

Find out about paying for gas and electricity on the next page