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What you have to pay

tenancy agreement

The tenancy agreement must say what you have to pay. You will have to pay rent.

Tenancy agreement

This is a written agreement between you and your landlord.

Rent

You can rent a flat or a house to be your home. This means that you are paying to stay there - you do not own it yourself.

man fixing a lift

There are often service charges as well. They are to do with running the building. For example:

  • Cleaning the stairs or areas that you share with other people
  • Maintaining the lift
  • Keeping the entry phone working

These are just examples. There might be other things.

Service charges

This is to do with running the building. This could be cleaning the stairs or areas that you share with other people, maintaining the lift or keeping the entry phone working.

a hand and a calculator

Adding up the rent and service charges shows what you have to pay. It could look like the picture below:

Rent

You can rent a flat or a house to be your home. This means that you are paying to stay there - you do not own it yourself.

Service charges

This is to do with running the building. This could be cleaning the stairs or areas that you share with other people, maintaining the lift or keeping the entry phone working.

Rent
£80
Service Charges
costs
Communal Heat and Light
£3.25
Garden Maintenance
£4.19
Water Rates
£5.99
Equipment Servicing
£3.11
Total Service Charges
£16.54
Total Rent and Service Charges
£96.54
rent book

When you and the landlord have both signed the tenancy agreement, the landlord should give you a rent book, where everything you pay is written down.

Landlord

The person you pay rent to is the landlord.

Tenancy agreement

This is a written agreement between you and your landlord.

Landlord

The person you pay rent to is the landlord.

hand showing warning

Be careful!

a man leaving with his bags looking sad

If you do not pay the total rent and service charges, on time, you might be asked to leave your house or flat.

Total rent and charges

The rent and services charges added up.

woman judge

But the landlord cannot just tell you to leave. They have to go to court and get the judge to say whether you must leave. You can ask the landlord to give you time to pay.

Landlord

The person you pay rent to is the landlord.

Landlord

The person you pay rent to is the landlord.

man talking to his friend

If you cannot pay, always ask for help. Do it quickly. Don't let things get worse.

You could ask a friend, family member or advocate for advice on how to get the money to pay the rent .

Rent

You can rent a flat or a house to be your home. This means that you are paying to stay there - you do not own it yourself.

citizens advice bureau logo

Or you could ask at the local Citizens Advice Bureau. They know how to help people in trouble with money.

Citizens Advice Bureau

They help people who have money worries. They also help people claim benefits they are entitled to.

Find out about Housing Benefit on the next page