This section tells you about how to make an insurance claim.
Making a claim: introduction
Insurance
Insurance is a way of making sure that if something happens to your house or your possessions, like a fire, flood or accident, you can get money to replace things.
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If something that is insured gets lost, damaged or stolen, you can ask the insurance company for some money. This is called making a claim.
Insurance company
A company you pay money to each year. In return, they agree that if something is lost, damaged or stolen, they will pay to replace it.
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