Changes to welfare benefits 2013 In June 2013, we produced a guide to some of the most significant changes to the welfare system. Download the guide (or click on the image to the right) The guide was written with the people supported by United Response in mind, but we are keen to make it available to any other organisations or individuals who may find it helpful. It includes some of the places that people can go for support or advice if they need extra information. We are very happy for anyone to use it to guide their own education efforts. However, it is an easy read guide, which means that some details have been simplified and others omitted in order to make it as accessible as possible. It is also important to remember that all of the reforms are subject to change and adjustment.