Make a support enquiry

You can pay for your support from us using your personal budget, a direct payment, other benefits or money that you have.

Please fill in the form below, which will be forwarded to the appropriate local manager who will get back to you as soon as possible to find out more about your needs and to talk to you about developing a tailor-made support package.

Our support request lines are managed between 9.00am and 5.30pm, Monday to Friday (excluding Bank Holidays). We will always try to get back to you as quickly as possible. However, please do bear with us if it takes a few days as we may be dealing with a high volume of enquiries.

Providing us with the information on this form helps us to ensure that the appropriate local team member contacts you to discuss a possible support package. Please include as much detail as you can. By completing and sending this form, you are consenting to be contacted by United Response staff using the details you provide.

We will never share the information you submit with any third-party organisation. However, we may also use your information for internal planning purposes, in order to provide a better service to people throughout UK.

If you do not wish to fill in the form, you can contact us directly by email at [email protected] to enquire about support.

The support enquiry email address, phone number and webform below are not intended as emergency or direct support lines, but as a form of support enquiry.

If you are in an emergency situation, please call 999. If you are not facing any immediate threat, you may contact your GP or call 111. If you require immediate emotional support, you can call the Samaritans 24 hours a day and 7 days a week on 116 123 (in the UK). For information on local support resources and funding, please contact your local Citizens Advice Bureau.