The values of United Response are derived from our mission and vision statements.

Our mission is to ensure that individuals with learning disabilities, mental or physical support needs have the opportunity to live their lives to the full.

Our vision is a society where everyone has equal access to the same rights and opportunities.

In our work we aim to be:

  • Creative
  • Strong
  • Honest
  • Responsive
  • United

Core values

We are committed to improving the lives of the people we support. We do this chiefly through our person-centred approach, which puts people at the centre of all our activity – whether that’s day-to-day support or advocacy on matters that affect them.

We respect and promote the rights of every person we support. As such, we campaign around issues that are important to and for them – in our own right, as well as members of the Voluntary Organisations’ Disability Group.

In line with United Response’s values and the Equality Act 2010, United Response does not discriminate against anyone on the grounds of age, sex, race, religion and belief, marriage and civil partnership, gender reassignment, pregnancy and maternity, sexual orientation or disability.


In view of the values United Response holds, we intend to:

  • Uphold and promote our belief that all individuals have the right to be treated with dignity and that each of us has a responsibility to treat others with respect
  • Work together with the people we support, our colleagues and all partners and community groups to establish practices which express our values of diversity
  • Endeavour to ensure that our facilities, resources and services are responsive, relevant and accessible to all who wish to access them
  • Create and sustain environments which encourage both the people we support and our colleagues to develop to their full potential.