We also help maintain or build relationships with relatives and other people who are important if appropriate.

We know that families and advocates have a lot of knowledge about their relative or friend and we welcome working with you in the planning stage and throughout the time we provide support. We will encourage regular contact, including visits, invitations to review meetings, helping with communication, and defining roles and responsibilities.

We will also keep you up to date with how we are supporting your relative or friend and ensure that you are involved. We also welcome your involvement more broadly in our organisation.

We provide support for people with a learning disability, complex needs, acquired brain injury, physical disability, dementia, mental health needs and autism.

Employment and housing

Finding the proper housing and employment as a family member can be difficult. That’s why we offer supported employment services for disabled people as well as a wide variety of housing support options.

Additionally, we know it can be difficult for young disabled people to move from services for children to services for adults, which is why we offer transitional care for young disabled people.

We have also developed a guide designed for people who want to check the quality of care for people with learning disabilities and/or autism.

Our core approaches

We use the following core approaches we’ve developed after 40 years of supporting individuals along with our best practice team:

We also have a number of specialist approaches we utilise to deliver support.

Additionally, we produce a bi-annual magazine called In Touch specifically for families and supporters which includes news about what we are up to.

Get more information

If you would like to learn more about who we are, visit What we do or download the Easy Read version of our general brochure.

We also have some resources in how we work with families and advocates including:

You can also make a support enquiry and provide family feedback.