For general enquiries: you can fill in the form below, call us on
0208 016 5678 or email us at

Family feedback: let us know your comments and suggestions about our services.

For press enquiries: please contact our press team

Our address is: United Response, 7th Floor, Knollys House, 17 Addiscombe Road, Croydon CR0 6SR, UK.

If you’re looking for support: you can make an online enquiry quickly and easily: make a support enquiry

Or you can email us at:

We work throughout England and South Wales: find your local area office

If you need urgent help or advice: please see this list of emergency phone and web helplines provided by other organisations.

If you wish to make a complaint: please view our complaints procedure.

You can also make a complaint directly by emailing:

Send an enquiry

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United Response staff can find departmental contact details on The Hub.