Positive Behaviour Support (PBS) is an approach used to support people whose behaviour is challenging.

How PBS works

We use a range of recognised tools to understand the relationship between challenging behaviour, and other aspects of the person’s life and environment.

By understanding the person and how their behaviour is related to their circumstances, we can identify what needs to change – to reduce the likelihood of challenging behaviour happening again, and to support the person and others safely through a crisis when one does occur.

It is also important to improve quality of life and ensure the individual is fully engaged in order to reduce the likelihood of challenging behaviour recurring in the future.

How we use PBS

One of the ways we improve quality of life and engagement in people we support is by training our staff using the latest PBS best practice insights. 

This video is an example of one model we use to help staff understand why challenging behaviour can occur, why it can seem confusing and why intervention strategies are important:

Learn more in our free Positive Behaviour Support guide

Combining PBS with other approaches

We also combine PBS techniques with other core approaches and specialist techniques to make it more effective.

In particular, active support underpins Positive Behaviour Support because of its emphasis on systemic changes to the whole environment and in the way services focus on promoting the quality of life of the people we support – a critical element of reducing challenging behaviour.

Active support not only provides conditions in which challenging behaviour frequently decreases, it also builds a valuable foundation upon which PBS interventions can be built.

Read about our approach to reducing challenging behaviour in this blog

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