The person centred support training resource was developed in partnership with The Tizard Centre at the University of Kent.

The videos provide real-life examples – accompanied by expert commentary – that highlight the subtleties of these techniques in action, and explains how to implement them in a way that maximises participation and choices for people with disabilities.

We use the resource as part of our team resources for colleagues and support staff. The visual and natural presentation is so much easier for people to understand!

Beena Patrulei, Community Team for People with Learning Disabilities

This resource consists of 12 videos which illustrate the most effective methods of delivering person centred support. It is further enhanced by a suite of best practice booklets that provide the theoretical background to the approaches demonstrated within the videos.

The videos feature a number of people supported by United Response and illustrates how using person centred active support can promote social inclusion, independence and control for people with a range of complex and profound disabilities.

This is an invaluable resource for professionals across the sector providing an opportunity to learn the latest best practice insights from industry-leading experts.

View a clip from the training resource package of Tom and Robert being supported on their paper round:

Transcript: Tom and Robert’s newspaper delivery

To see more clips, visit our Person Centred Support YouTube channel.

Download the Person-Centred Support training booklets

The videos illustrate five main aspects of person centred action:

‘Promoting Person-Centred Support and Positive Outcomes for People with Intellectual and Developmental Disabilities’ has been developed by the Tizard Centre and United Response, working with Frameworks for Change and funded by the NIHR School for Social Care.


Very good… It will be useful for training staff.

Belinda Robinson, Head of Practice Development and Assurance

This is really going to help me to change people’s lives.

Karen Sharpe, Challenging Behaviour Specialist Nurse