Big Lives – our Big Plan
United Response was founded to respond to a need. People with learning disabilities and autistic people were being forced into long-stay institutions and denied the right to build their own lives and homes, connected to friends, family and all that life has to offer. So we created places people could be supported to live the lives they wanted to, building networks of support within a community.
Over the last 50 years we’ve grown from these grassroots. We embraced a creative, flexible spirit that enabled us to develop innovative support for people across the country.
We’re proud of our work but we have big ambitions for the future. We want to support more people, and our new Big Plan puts us on a path to grow our organisation and help more people live big lives!
We developed our plan by listening to people we support, their families, carers and our colleagues. We also thought about the world we live in today and considered how this might affect our mission in the coming years.
Our ambitions
Everything we heard has shaped our Big Plan ambitions. Over the next four years we want to:
- Provide outstanding services to more people
- Become the most coproduced charity in the UK
- Make the lives of all disabled people and autistic people better
The goals that guide our Big Plan
Safe, quality services
We want all the support, care, housing, education and training we provide to be outstanding.
Highly skilled and engaged workforce
We attract, recruit and retain brilliant colleagues who do their best for people we support every day.
Effective systems and processes
We have great systems, processes and effective ways of working that enable us to deliver our ambitions.
Financial sustainability
We want to be financially sustainable so that we can pursue our big ambitions for the future.
Inclusive organisation
We want to create a culture where every person feels valued, heard, and empowered to contribute.
A powerful brand
Our brand reflects our mission, values and the aspirations of people we support.
Read our Big Plan
If you have any problems accessing our plan, or would prefer to see it in another format that suits your needs, please reach out to communications@unitedresponse.org.uk
Further reading
Read a blog from United Response CEO, Kate Terroni, about Big Lives and why this moment matters. Our New Big Plan – Why this moment matters – United Response