Our 'What does good look like' guide is a resource for observing in services for people with learning disabilities and/or autism.

Working with Professor Julie Beadle-Brown at The Tizard Centre, University of Kent, we have developed the "What Does Good Look Like" booklet and checklist designed for inspectors (e.g. CQC), experts by experience, researchers and other professionals who might need to observe a service for people with learning disabilities and/or autism.

This exciting new resource outlines what good practice looks like and provides a set of observable practices that can indicate that a service is implementing person centred approaches such as Person Centred Active Support, The National Autistic Society’s SPELL Framework, Total or Alternative and Augmentative Communication, and Positive Behaviour Support.

Our guide and checklist

The guide can be used prior to or during observations to help the observer know what to look for and how to evaluate the service. It includes a number of key areas to look for, a rationale for why each area is important, and what you should see if a service is providing good support.

Download our 'What does good look like' guide

The checklist helps observers to record and rate at the support being provided. We will be providing a separate checklist download soon.