Acquired brain injury

We can provide rehabilitation and support to you if you have an acquired brain injury – whether you have had the condition from early childhood, or have acquired it later in life, through an accident or illness.

Active support

United Response pioneered the active support approach, which is fundamental to the way we provide effective, person centred support. It is a way of providing assistance to people that focuses on making sure they are engaged and participating in all areas of their life.


We support many people who are on the autistic spectrum – some are able to live independent lives with a small amount of support while others require specialist full-time support.

Challenging behaviour

We support people who display challenging behaviour, understanding the reasons why and when it occurs, reducing the risk of it happening, and responding to effectively it when it happens.


The surrounding neighbourhood and community can play a part how you support an individual. We work with disabled people and their communities to get the out and about.

Complex needs

Although we support people across the whole range of learning disabilities, we have particular expertise in supporting people with more complex needs – including people who other agencies have not been able to support. We have a strong track record in supporting people to move on and to enjoy a better quality of life.


We support people with dementia to live as happily and independently as possible, while helping them stay connected to the people and activities that they care about.

Foundations of Good Support

The Foundations of Good Support is a step by step guide to assessing the quality of support being provided for people with learning disabilities and/or autism, and identifying what might need changing in order to improve it.


United Response provides a range of housing services. If you have a disability, we know how difficult it can be to find a home that meets your needs – and that’s why supporting people to find the right housing is such an important part of what we do.

Intensive interaction

Intensive interaction helps our support workers focus on the needs of those who are often described as being non-verbal or who have no effective means of communicating with others.

Learning disability

We work with young people and adults with a wide range of learning disabilities across England and Wales. To plan the right kind of support, we work closely with each individual and the people who are important to them. In this way, they get the support they want, in the way they want.

Mental health needs

Mental health needs can be complex, enduring and deep-rooted. Because of this, our approach focuses on early intervention to help prevent more serious problems from occurring.

Person centred support

We aim to support people in the way they want us to. To achieve this we use a person centred approach – putting the person at the centre of their support.

Physical disability

We support young people and adults with a wide range of physical disabilities – from milder, to profound and complex, physical disabilities.

Positive Behaviour Support

Positive Behaviour Support is an approach used to support people whose behaviour is challenging. We use a range of recognised tools to understand the relationship between challenging behaviour and other aspects of the person’s life and environment.

Proactive strategies

We use proactive strategies to support people with challenging behaviour, designed to reduce over time the need for people to behave in ways that are challenging and improve their quality of life.

Reactive strategies

We use reactive strategies to support people with challenging behaviour, designed to respond to the behaviour when it happens and ensure the safety of the person and others.

Supported employment

Many people with disabilities want to work. If you’re one of them, we can help you make informed choices about your future.

Supported volunteering

United Response can support people to find volunteer placements that suit their tastes and abilities. Regardless of the level of disability, we believe a match can always be found.

The SPELL framework

The SPELL framework, developed by the National Autistic Society, is a framework that supports the understanding of autism and the development of autism-friendly environments and approaches.

Training in Systematic Instruction

Training in Systematic Instruction (TSI) is a teaching approach we use that presupposes everyone, no matter how disabled, has the right to learn skills.